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The Hughes & Kettner User Forum

The Unofficial guitar amp and cabinets forum for users of Hughes and Kettner products. We are not affiliated with Hughes and Kettner!!


3 posters

    BlackSpirit 200 sound cuts out while playing

    brivington
    brivington


    Posts : 3
    Join date : 2023-06-23

    BlackSpirit 200 sound cuts out while playing Empty BlackSpirit 200 sound cuts out while playing

    Post by brivington Fri Jun 23, 2023 11:44 pm

    I'm playing along and all of a sudden my sound cuts out. No popping sound, I just lose volume in 1 second. When the turn the head off and back on its fine, then a little later it does the same thing. Has anybody else experienced this??

    Thanks.


    Last edited by brivington on Fri Jun 23, 2023 11:45 pm; edited 1 time in total (Reason for editing : Adding more description on issue.)
    T-rex91
    T-rex91


    Posts : 1
    Join date : 2023-06-24

    BlackSpirit 200 sound cuts out while playing Empty Re: BlackSpirit 200 sound cuts out while playing

    Post by T-rex91 Sat Jun 24, 2023 4:01 pm

    This has happened to me a couple of times on the floor model. I had it plugged into a power strip on my pedal board that seemed to be the issue...as in I started running an extension cord directly to an outlet and it hasn't happened to me since.

    bordonbert and T-rex91 like this post

    bordonbert
    bordonbert


    Posts : 1790
    Join date : 2015-01-28
    Age : 72
    Location : Southern England

    BlackSpirit 200 sound cuts out while playing Empty Re: BlackSpirit 200 sound cuts out while playing

    Post by bordonbert Mon Jun 26, 2023 7:12 am

    Do the lights on the amp stay on or do they go off with the sound?  If they stay on it is not a supply to the amp issue.  Do the controls stay functional when the amp has gone quiet, I mean when you change settings do the LEDs change to match?

    If you put your ear to the speaker can you hear any noise at all, even a gentle hiss?  You could try putting a lead into the Fx Return, a short patch one will do, and touching the tip.  If you still get sound from that then the problem is before the loop and in the preamp section.

    Give us that info and it could point us to where the issue might be.


    _________________
    Newcastle Brown, can sure smack you down
    You take a greasy wh*re, and a rollin' dance floor
    You know you're jailhouse bound!

    Rock On Humble Pie

    T-rex91 likes this post

    brivington
    brivington


    Posts : 3
    Join date : 2023-06-23

    BlackSpirit 200 sound cuts out while playing Empty Re: BlackSpirit 200 sound cuts out while playing

    Post by brivington Mon Jul 03, 2023 9:34 pm

    PROBLEM SOLVED: I had the amp connected to APC ES550 UPS. The BS200 was connected to plug that is protected with the battery. When forum user T-rex91 suggested I look at the power this is when I realized this. I moved the power connection for the BS200 to a Surge Suppressor only port on the UPS this cleared up my issue. The amp works fine now with no drops. Lesson learned. Thank you T-rex91!
    bordonbert
    bordonbert


    Posts : 1790
    Join date : 2015-01-28
    Age : 72
    Location : Southern England

    BlackSpirit 200 sound cuts out while playing Empty Re: BlackSpirit 200 sound cuts out while playing

    Post by bordonbert Tue Jul 04, 2023 6:50 am

    Excellent work, from both you and T-Rex.  Glad it was such a simple fix and it's working again.  There is a general lesson to be learned here so indulge me with a little preaching time. Laughing

    We guitarists are too often made to believe that a piece of tech is "absolutely essential" to our rig when the truth is, it's a possible solution to a few rare problems but in most cases it only adds complexity that will bite you in the backside in the future.  Basically, it will cost you hard earned cash for no improvement and the real risk of future issues.  I would ask, why do you need a UPS for your guitar gear?  UPSs are usually used for backup protection of computer systems where there is a genuine need to guard against data loss in the event of a power outage.  Does our guitar gear have that same requirement?  I understand you may have just been using it because it was the nearest outlet to your practice setup but could you be using that setup for gigging?  The point does bear thinking about in the wider sense.

    It's one of those pieces of kit that can too easily be sold to us when there is absolutely no real need at all.  Another simple example is the pedal board power supply at over £150 a piece!  Nowadays they have to be isolated.  They have to be hifi quiet.  They have to have a cool name which other guitarists will recognise and genuflect to.  Well - - - no they don't in any way.  If your pedals react to each other and hum then you have a problem in your pedals which should be chased down and fixed, not in the power supply feeding them.  "Ground Loop" is a buzzword used by many sellers to get us to bite, (or to cover up the fact they don't really understand what is going on.)  A ground loop exists because one piece of equipment does not have a well implemented rock solid grounding scheme and interacts with another.  That is poor design!

    If you have excessive hiss and high frequency noise then you have a problem with your pedals, either in their susceptibility to high frequency fields from things like fluorescent lights or digital gear, or they have such poor power supply rejection ratios in their circuitry they should never have been put on sale.  The idea that any decently designed PSU has such high levels of hiss that it breaks through into a piece of guitar gear is absolutely laughable to a designer.  Ultra low noise top notch hifi has that requirement.  Guitar gear absolutely does not.  I can put out PSUs by the hundreds with everyday components which cost less than £2 a piece retail costs, (without casing of course), and which have extremely low noise levels, and so can any decent designer.  Voodoo?  I genuinely wouldn't touch one at their "exotic" prices for unnecessary features!

    You would be stunned at how many expensive "boutique" pedals are out there at astronomic prices which are genuinely sub £5 worth of cheap components in a pretty box, or which are even disasters in design!!!  My own pedal board is powered by a cheap Chinese Caline PSU which is rock steady, quiet, non-isolated and cost me about £15 when I bought it years ago.  They are still around now under other names for not too much more than that.  It has always been perfect for my good set of common non-boutique pedals which you would expect to be designed much more "hit and miss" than something you have paid £250 for.  I actually now run it from an 18V Makita power tool battery with a specialist slip on head purely to remove the need for another long lead from a wallwart.  It is absolutely brilliant.  But - I have sorted out the pedals I use and made sure there is no unusual power switching or anything else to cause bad interactions.  Would you solve a problem in your car brakes by fitting a high tech drone parachute?  It would work - once - expensively!  It's NASA recommended as used on the Space Shuttle!  Why not just fix your car brakes first?

    In electronics you don't solve problems which don't exist, and if they do exist you identify the real causes and fix that.  Unless you are a marketing manager that is. Remember people are living a fantastic high lifestyle by selling us this kind of unnecessary gear on the back of unrealistic problems.  We can be a member of the "cool club" or we can be a real world thinker, the choice is ours.

    Anyway, chatting over, the point should be made to a few who may need to think about this, (not necessarily yourself Brivington.)  Enjoy that amp and a beer is owed to T-Rex if you ever get together. Smile


    _________________
    Newcastle Brown, can sure smack you down
    You take a greasy wh*re, and a rollin' dance floor
    You know you're jailhouse bound!

    Rock On Humble Pie

    brivington likes this post

    brivington
    brivington


    Posts : 3
    Join date : 2023-06-23

    BlackSpirit 200 sound cuts out while playing Empty Re: BlackSpirit 200 sound cuts out while playing

    Post by brivington Wed Jul 05, 2023 7:21 pm

    I do not gig with a UPS, I was using battery backup in my home only mistakenly. Lesson learned. Thanks for your wisdom bordonbert.

    bordonbert likes this post


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