I've had my GM for about 2 months now and I am very impressed! I've been playing for over 25 years and I've owned lots of boutique amps (Mesa, VHT, Tone King, Bad Cat, etc.) but the GM is just as toneful as any of them and much more versatile. I'm very fickle when it comes to amps and I've eBayed far more amps than I've kept, but the GM is definitely a keeper...if I can solve this problem.
Currently I play in a 90's alternative cover band and I just gigged it for the first time. The amp had been on and idling for maybe a half hour and when I switched it off standby and started sound checking there was a bad modulation / chorus-y type of sound that you could hear on every patch. It sounded a bit like a chorus effect with the modulation turned too high and made everything sound slightly out of tune. Understand that many of those patches did not have ANY fx programmed into them.
I went into fx mode on a few of the patches, turned the fx intensity all the way off and saved the patches. The bad modulation sound was still there. I tried everything - turning the amp off and letting it cool for a while, creating new patches from scratch, etc. but nothing got rid of that nasty modulation sound. Unfortunately I had no choice but to play the entire gig with the amp sounding that bad. What a nightmare!
The next day when I fired up the amp at home, the modulation was gone! It sounded perfect for a week, but it came back at our next rehearsal. So it's been intermittent since then and since I don't know what's causing it or when it'll kick in, the amp is basically unusable.
I submitted a tech support request to H&K via their website, but I've heard nothing back for two weeks.
Has anyone else had this problem or ever heard of it?
I have a 1 year warranty through the company that sold it to me, so I'll be attempting to exchange it for another GM. I'm assuming I just got a bad one. I'll keep ya'll posted.
Currently I play in a 90's alternative cover band and I just gigged it for the first time. The amp had been on and idling for maybe a half hour and when I switched it off standby and started sound checking there was a bad modulation / chorus-y type of sound that you could hear on every patch. It sounded a bit like a chorus effect with the modulation turned too high and made everything sound slightly out of tune. Understand that many of those patches did not have ANY fx programmed into them.
I went into fx mode on a few of the patches, turned the fx intensity all the way off and saved the patches. The bad modulation sound was still there. I tried everything - turning the amp off and letting it cool for a while, creating new patches from scratch, etc. but nothing got rid of that nasty modulation sound. Unfortunately I had no choice but to play the entire gig with the amp sounding that bad. What a nightmare!
The next day when I fired up the amp at home, the modulation was gone! It sounded perfect for a week, but it came back at our next rehearsal. So it's been intermittent since then and since I don't know what's causing it or when it'll kick in, the amp is basically unusable.
I submitted a tech support request to H&K via their website, but I've heard nothing back for two weeks.
Has anyone else had this problem or ever heard of it?
I have a 1 year warranty through the company that sold it to me, so I'll be attempting to exchange it for another GM. I'm assuming I just got a bad one. I'll keep ya'll posted.